Team PoolDawg
If you've ever called us here at PoolDawg, chances are you've talked to Mike, Keven, Alexis or Megan. Since you took the time to call us and stopped by the site (or the blog) we figured we'd take the time to introduce ourselves. Before we get to the introductions though, we wanted to share a few facts about PoolDawg with you.
- Employees at PoolDawg actually play pool!
- PoolDawg Billiards Specialists are here in Colorado to not only take orders but also answer any questions you have. When you call PoolDawg, you'll be talking to a PoolDawg employee, not an outsourced call center.
- Our goal is to get your order to you as soon as possible. If your order for an in stock item is placed before 1PM MST, we'll ship it out that same day.
- We take the time to check your pool cue for straightness before it ships out. If on the off chance you do get a product that doesn't meet your satisfaction, just call us and we'll get it taken care of.
- Search engines everywhere have us ranked as the #1 resource for pool cues (and we didn't even have to pay them to do it!).
But the most important fact of all... everyone at PoolDawg loves to have fun. We love the sport of pool, we love going to amateur and pro events to meet our customers and we love to make our customers happy.
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Mike Feiman is our resident marketing guy. If he's not on vacation or at the doctor fighting off his recurring case of hypochondria, he's the guy who takes care of all the advertising, marketing and all that other jazz. Being from LA, Mike is unfortunately a huge Dodger fan. He is by far the lousiest pool player in the office and routinely gets run out by everyone, including Frank the bulldog.
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Keven heads up customer service and the all encompassing black hole otherwise known as "operations". He does some of the tech stuff, some of the product stuff, some of the database stuff and just plain kills on the grill every Friday. Just don't bother him when the Pack, the Badgers or the Crew are playing. |
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If you've called the office, there's about a 99% chance that you've talked to Alexis, our resident Indian Princess and queen of customer service. She didn't start out playing pool, but now she can't seem to get enough of it. The ultimate homer, Alexis is all about the Rockies and her beloved Denver Broncos. If only we could teach her the difference between a home run and a touchdown...
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She used to be here full time, but Megan decided to get all grown up on us and she went off to Law School. When she's not learning how to get people out of jail, she still graces us with her presence and helps out during the busy season. We've got to keep being nice to her so we can get our "friends and family" discount on legal advice. |
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When it comes to pool expertise, we always turn to Brent. He's mostly retired, but we still drag him out to shows anyway. Brent goes a bit beyond the title "avid fan" when it comes to pool. He plays in leagues, he refs matches and loves just about everything pool related, especially the WPBA. When he's not playing pool, you'll find him hunting or crying about how the Cleveland Indians almost made the World Series. |
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And then there's Rob. We're not sure exactly what Rob does other than come up with conspiracy theories and rant about politics. Even so, we let him out twice a year to help out at the BCA and APA team events. Like Keven, Rob comes to us from the land of cheese. We're pretty sure he was born with a beer in one hand and a pool cue in the other.
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Debbie Schjodt is our very own WPBA ninja pool player. Sure, its hard to be stealthy when you're 6' 4", but she manages to rock it out anyway. Sporting one of the largest collections of belt buckles we'ver ever seen and an unnatural love for Patrón Silver, Debbie was last seen knocking off her fellow WPBAers left and right. Since she's out in Orlando, she doesn't get to spend much time at the office, but she is currently the keeper of Frank, the most important job of all!
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In 2009, Frank has found himself accompanied by not one, but two WPBA superstars. Sarah Rousey, the newest member of Team PoolDawg will be representing both Frank and PoolDawg on tour with the WPBA in 2009. Sure, she can't keep her eyes open when someone's taking a picture of her and she can barely see over the rail, but that hasn't stopped her from racking up wins against the likes of Allison Fisher and Gerda Hofstatter. Plus, she's got a super cool blog so now you can track both her and Frank.
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